Partner 2026 Relay
Eighty percent of the global workforce doesn't sit behind a desk — and until now, the voice-first, ground truth data they generate via radios every day has simply disappeared once their shift ends.
Relay is the physical AI platform built for frontline operations. Processing more than one billion data points weekly, Relay connects industrial teams to the enterprise intelligence stack through the most natural interface on any floor: voice.
But turning communication into valuable intelligence—intelligence that can improve worker safety and operational efficiency—has been elusive. And it isn't because of a lack of software: companies already spend roughly $50 billion annually on frontline applications. But a worker in gloves can't stop to swipe or tap a screen.
Relay was engineered to bridge this gap:
Custom edge audio processing delivers clean voice capture in environments exceeding 110dB
Relay translates communications in 35 languages and leverages AI models tuned specifically for industrial speech patterns.
Proprietary location modeling anchors every interaction to the exact point on the floor where it occurred.
The result is continuously generated, AI-ready ground truth data across voice, location, and workflow—produced by the work frontline teams are already doing. Spoken commands trigger automated workflows. Safety risks surface before they become downtime. Multilingual teams stay coordinated through real-time translation, without friction or delay. Getting frontline workers to actually use new technology can be the biggest blocker of any transformation initiative. But because the interface is voice, adoption is straightforward. In fact, major food manufacturing organizations have rolled out Relay in a single day, with no lengthy integrations or change management campaigns required.
Today, Relay is used at more than 7,000 sites, including more than 30 Fortune 500 manufacturing companies and all of the top 10 North American hotel brands, and is growing across sectors like healthcare, large venues, and more.